FAQs

Lashes that need apply glue typically last around 7 days with proper care, while our pre-glued styles can last up to 3 days. Both types are reusable. However, longevity will vary depending on your application method, skin type, and natural oil production.

We recommend applying the lashes underneath your natural lashes, about 1mm away from your waterline for a seamless and comfortable look. That said, it's not mandatory—you can also wear them on top, like traditional strip lashes. It's all about what feels best for you.

We do not recommend applying mascara directly to cluster lashes, as it can damage the lash fibers and shorten their lifespan.

Although our adhesive is waterproof, we do not recommend wearing them while swimming or showering. Excessive moisture can affect the curl and shape of the lashes.

Yes, our lashes and adhesive are formulated to be gentle and latex-free. However, we always suggest doing a patch test behind the ear at least 24 hours before use. If irritation occurs, rinse immediately with water and discontinue use.

Absolutely. We do not test on animals, nor do we use any animal-derived materials. All of our products are 100% vegan and cruelty-free.

Orders are typically dispatched within 48 hours and shipped via Royal Mail. Delivery usually takes 1–3 working days within the UK.

We recommend checking with your local post office and neighbors to see if the parcel was left in a safe place. If you're still unable to locate it, please contact us and we’ll be happy to assist further.